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What Is Compounding?
Frequently Asked Questions
What is Compounding?
Compounding means your medication is made just for you. Our pharmacists create each prescription in-house, following your provider’s exact specifications to ensure the right strength, form, and ingredients for your individual needs.
Unlike one-size-fits-all prescriptions, compounded medications can:
- Adjust dosage strengths with precision
- Create unique medication combinations not available commercially
- Personalize dosing to meet each patient’s exact needs
- Provide access to medications that are on backorder or no longer manufactured
- Eliminate allergens, dyes, or unnecessary additives
- Convert medications into easier-to-take forms like creams, troches, or suspensions
Our compounding pharmacists collaborate closely with healthcare providers to develop personalized medications that support better outcomes, whether for men’s health, women’s health, pediatrics, dermatology, thyroid support, wound care, or veterinary.
Where are you located?
We’re located in Gainesville, Florida, at 2622 NW 43rd Street, Suite A1, Gainesville, FL 32606.
How can I contact you?
You can reach us by phone (352-565-1177), email (admin@curativemedicine.net), fax, social media messenger, or in person at our Gainesville location.
Do I need a prescription?
Curative Medicine is a retail pharmacy specializing in custom-compounded medications; therefore, most of our prescriptions require a provider’s order. However, we also offer a comprehensive selection of vitamins, supplements, and over-the-counter (OTC) products—available both in-store and online through our virtual dispensary.
How does the medication customization process work at Curative Medicine?
Every compounded medication begins with collaboration.
Sometimes your provider knows exactly what they want to prescribe and sends the order directly to us. At other times, we work together with your provider to design a custom formula that meets your individual therapy goals—something you won’t find at a standard pharmacy. This partnership between provider, patient, and pharmacy is what drives our process and defines who we are.
Will insurance cover my compounded medications?
We are a cash-pay pharmacy, but we can provide a universal insurance claim form that you can submit to your insurance company for potential reimbursement. We also accept HSA and FSA cards for compounded prescriptions and other eligible products.
How can I get a quote for my medication?
The most accurate quote comes once we receive a prescription from your provider. This ensures we have all the necessary details—strength, dosage form, and ingredients—to provide precise pricing.
Can I purchase vitamins and supplements through Curative Medicine?
Yes! We offer a wide range of high-quality vitamins and supplements both in-store and online through our virtual dispensary.
What types of compounded medications do you offer for pets?
We create a variety of veterinary compounds to make medication easier and safer for your pet, including:
- Transdermal PLO ear gels
- Medicated treats
- Flavored suspensions
- Rectal suppositories
- Tiny troches
- Wound powders
- Capsules
- And more
Your veterinarian can send in your pet’s prescription, or you can contact us directly to discuss your pet’s needs.
What does my membership fee cover?
Our $35/month Curative Circle Membership includes:
- A free vitamin of the month chosen by our pharmacist
- 10% off prescriptions filled at our pharmacy (up to $20 maximum)
- 10% off all vitamins and supplements, in-store and online
- Priority prescription filling
- Free ground shipping once per month
It’s our way of saying thank you, and helping you make wellness more convenient and affordable.
How do I cancel my membership?
Need to pause or cancel your membership? Call us at 352-565-1177.
What is the Return and Refund Policy?
At Curative Medicine, we are committed to providing high quality products and a positive patient experience. Because many of our items are custom made prescriptions, our policies must comply with federal pharmacy regulations.
Prescription and compounded medications: Compounded and prescription medications are made specifically for each patient and cannot be reused, returned or resold. Therefore, all prescription and compounded medication sales are final.
However, if you believe there is a pharmacy error or quality concern, please contact us within 7 days of receipt. Our team will promptly review the situation and, when appropriate, may offer a one-time remake or refund. Remakes and refunds are not guaranteed and are provided at the discretion of the pharmacist. Physical returns of prescriptions cannot be accepted.
Retail Products: Unopened, unused retail products may be returned within 30 days in their original packaging for a refund to the original payment method. Once the product is received and inspected, a refund will then be issued. Shipping costs are non-refundable, unless the return is due to our error.
Damaged or incorrect orders: If your order arrives damaged or incorrect, please notify us within 72 hours with photos of the packaging and product so we can correct the issue quickly.
Contact for Returns or Concerns:
Email: admin@curativemedicine.net
Phone: 352-565-1177
How Does Shipping Work?
Shipping: We work to process and ship orders promptly. Shipping timelines are estimates and may vary due to carrier delays. Once shipped, the carrier assumes responsibility for delivery.
What is the Privacy Policy?
Privacy Policy: Curative Medicine respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information on our website and in connection with our pharmacy services.
PHI (Protected Health Information) HIPAA Compliance: If you become a patient, any medical or prescription information we collect is considered Protected Health Information (PHI) and is handled in accordance with HIPAA regulations. We will not use or share your PHI except for: treatment and pharmacy services, payment and billing, healthcare operations, when required by law.
You have the right to request copies, corrections, restrictions, and disclosures of your PHI. For questions about our HIPAA practices, you may contact us directly.
Website and Non-HIPAA Information: When you visit our website, we may collect non-medical information such as: name, email, or contact form details; website analytics (cookies, pixels, or similar tools); order and account information for retail purchases. This information is used only to provide services, improve the website, and communicate with you (such as newsletters or order updates). You may opt out of marketing emails at any time.
Third Party Services: Our website may use secure third-party platforms for payments, analytics, or email communication. These vendors only receive the information necessary to perform their services and are not permitted to use it for other purposes.
Data Security: We use safeguards to protect your information; however, no online system can guarantee 100% security. By using our website, you acknowledge this risk.
Questions about privacy: email: admin@curativemedicine.net
